Admissions Process for Detox and Residential Treatment

How admissions work at New Frontier

Deciding to get help is the hardest part. What happens next should not be. Admissions at New Frontier Recovery Center are built to be simple, confidential, and led by people, not paperwork. It begins with a single phone call to our admissions line, which is answered 24 hours a day, every day, at (406) 717-7625.

On that first call, we listen. We ask about the substance or substances involved, how long the situation has been going on, any medical or mental health concerns, and what has been tried before. There is no script you need to follow and no right way to explain it. The goal of the conversation is to understand the situation well enough to recommend a safe next step.

A confidential first conversation

Everything shared with our admissions team is kept confidential. Many people call on behalf of a spouse, a parent, an adult child, or a friend, and that is welcome. We can talk through the situation with a loved one and explain the options, though the person entering treatment will always be part of the process.

There is no obligation attached to a call. Reaching out to ask questions, understand what treatment involves, or simply find out whether New Frontier is the right fit does not commit anyone to anything.

Clinical screening and choosing a level of care

After the first conversation, the clinical team gathers the information needed to recommend the appropriate level of care. New Frontier offers two initial levels of care, and the assessment determines which one fits.

Medically monitored detox (ASAM Level 3.7-WM) is for people whose bodies have become dependent on a substance and who need medical supervision to withdraw safely. Inpatient residential treatment (ASAM Level 3.5) is structured live-in care that addresses the roots of addiction through therapy and daily structure. For many people, detox comes first and leads directly into residential treatment on the same Huntley property, so care continues without a disruptive handoff.

• Medically monitored detox, ASAM Level 3.7-WM, in a private six-bed unit
• Inpatient residential treatment, ASAM Level 3.5, in an eight-bed program
• Dual diagnosis support for co-occurring mental health conditions alongside substance use
• A recommendation grounded in a clinical assessment, not a sales decision

Verifying insurance and understanding cost

Before anyone commits to treatment, our team verifies insurance benefits confidentially so the financial picture is clear from the start. We handle the verification directly and explain what a plan covers in plain language.

Self-pay is also accepted for those who prefer it or do not have coverage. New Frontier does not offer financing or a sliding scale, so we keep the cost conversation honest and straightforward rather than implying options that do not exist. You can begin the confidential benefit check on our insurance page.

Arriving in Huntley, Montana

Once a level of care is decided and benefits are confirmed, the admissions team coordinates the timing of arrival at our facility at 591 Squaw Creek Rd in Huntley, Montana, in Yellowstone County just outside Billings. New Frontier is an inpatient facility and does not provide transportation, so the team works with each person and their family to plan the timing of arrival.

New Frontier admits adults of roughly 18 to 64, and all genders are welcome. Smoking is permitted, and visits with family happen by appointment with a clinician. On arrival, the clinical team completes intake and, for those entering detox, begins stabilization right away.